FAQs

Welcome! My FAQ section is here to provide you with quick and clear answers about my artwork, ordering process, shipping, and more. However, if your question isn't answered here, please don’t hesitate to reach out to me directly by popping me any questions in the form below. Love, Monica x

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Where do you ship to?

I offer worldwide shipping for prints, originals, and commissioned pieces. Shipping prices vary depending on location and the delicate nature of the artworks.

How long does shipping take?

For prints within the UK, fulfilment takes 2-5 days with an additional 2-4 days for postage.

I’ve partnered with The Print Space to ensure your artwork is delivered with care—and with the planet in mind. Every order is carbon-neutral, beautifully printed, and promptly shipped.

Shipping Destinations and Timelines:
- United Kingdom — Fulfilment: 2-5 days | Delivery: 2-4 days
- Germany — Fulfilment: 2-5 days | Delivery: 2-4 days
- Europe (EU) — Fulfilment: 2-5 days | Delivery: 4-7 days
- USA & Canada: Fulfilment: 2-5 days | Delivery: 2-3 days
- Rest of World: Fulfilment: 2-5 days | Delivery: 3-6 days

Originals and Commissions:
- Originals and commissions are couriered with great care due to their fragile nature. Delivery time depends on your location, and international shipping times vary. I oversee everything personally, and shipping is invoiced separately.
- See the commission process for more info.

Are prints ready to ship or made to order?

All prints are made to order—ensuring quality, care, and minimal waste.

What materials do you use for prints?

Each print is made on museum-grade, heavyweight archival paper—designed to last a lifetime.

Can I return a print if I change my mind?

Since each print is made to order, I can't offer returns. However, if your order arrives damaged or incorrect, please contact me within 48 hours. I’ll make it right. Be sure to include photos so I can help quickly.

How do I commission a piece?

Just fill out the form on my commissions page. I’ll guide you through the process so we can create a piece that brings your vision to life and complements your space.

Can I return a commissioned piece?

All commission sales are final, as each piece is highly personal and custom-made. I ensure a collaborative, thoughtful process to bring your vision to life.

What framing options are available?

Prints:
- Prints come unframed so that you have the freedom to choose what suits your space best.

Originals and Commissions:
- Framing can be arranged as part of our process. I’m happy to oversee it at no extra fee. Costs will be invoiced separately based on your preferences.

Can I pay in installments?

Prints and Originals:
* Yes—PayPal offers installment options at checkout.
* Commissions
* A 50% deposit secures your place on my waiting list. The balance is due upon completion, before delivery.

Do you offer any discounts or promotions?

Occasionally, yes. Sign up for my Collections List to be the first to hear about new releases and special offers.

How can I make sure a commissioned piece fits my space?

You’re welcome to send fabric samples or photos of the room. We’ll also discuss your colour palette and vision at every step of the process.

How much do commissions cost?

Final quotes depend on size and detail. Reach out through the commission form for a tailored quote.

How long does a commission take?

The timeframe for completing a commission can vary depending on the complexity of the piece and my current availability. It's best to discuss your needs by contacting me directly via the from on my commission page HERE (Link will be added) and I can provide an estimated completion date.

Can I choose the subject of my commission?

Of course! While I specialise in nature-inspired work, I’m open to hearing what matters most to you. Share your ideas through the commission form.

How do I hang my original piece?

Each piece comes wired and ready to hang—one nail is all you need.

How do I care for my original painting?

Keep it out of direct sunlight and store it in a dry space. That’s it!

Are commission deposits refundable?

Deposits are typically non-refundable, as they cover planning time and materials. We’ll confirm all details before moving ahead.

Do you ship commissions internationally?

Yes—commissions can be securely packaged and couriered worldwide.

Bring your vision to life

F&Qs

Where do you ship to?

Do you offer refunds?

What are your framing options?